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Unbelievably Bad - Rural Carrier Associate US Postal Service Employee Review

1.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Most of the other RCAs I met seemed nice but most of them told me to run away from this job as soon as I met them

Cons

Everything else. Definitely the worst onboarding experience and work culture I have ever experienced. It’s a part time job with only one day of work guaranteed, but you can be expected to work up to 60+hours a week. You are expected to be on call everyday for a part time job that pays $20 an hour. I was told you’d be expected to have 3 personal vehicles for the job (one main one and two back-ups in case the first broke down lol). I worked there for almost 2 months and never got paid, even after reaching out about it, and I heard this is very common. Every employee I met, while nice, talked about how bad management is and how frequently they cry or want to die on the job. After 2 months I still didn’t even know who my direct manager was. The very first person I met for my fingerprints appointment was 2 hours late and then talked about the girls dress code the entire time and couldn’t answer my basic questions or tell me who to reach out to. The contacts I did have never got back to me and ignored my questions unless they needed something from me. Zero communication across the board between training, HR, and the management team. I definitely don’t care about how people talk, cuss, act at work but I saw stuff being said and done that blew my mind. Fights at the office I was training at, I was told it was normal for screaming matches to happen at stand up meetings, weird sexual jokes from trainers. There’s a huge carrier vs. management mentality. I was told to never speak to my manager 1-1 with out a union member present. When I asked about how to learn more about who my union rep was they told me to just go into my office and ask around lol. There weren’t clear cut answers for most basic questions. The trainers tried to teach us how to do things by the book, but continuously told us our managers are going to ask us to do it differently. It was also reiterated over and over you can get fired for any reason for the first 90 days, so don’t challenge your manager on anything. It took over 2 months from my offer letter to complete 10 days of classroom training. Most of it is slideshows they force you watch in person, but could easily be shortened into 2 days of at home training and a test if they cared about efficiency. After the in class training you’re supposed to call your manager (or just show up at your assigned office if you can’t get ahold of them) to schedule your last step of training which is on the job training where you work with a full time carrier for 3 days and they shadow you. This part is probably the most helpful part of training if you get matched with a good carrier, but I never got that far. My last straw was one of the managers calling me during in class training and he said he’s just been wondering “where i’ve been?” and if I could come in and work that sunday. I was confused why he was acting like he didn’t know “where i’ve been” because I assumed it was communicated to managers when employees are in training and when their start date is. I told him I hadn’t had any on the job training yet and I figured I wouldn’t have anyone to answer any questions i had on a Sunday. Sunday mail is handled differently and it’s the one thing they don’t cover in the classroom slideshows lol. He told me to just come in and do the job anyway and that he’d schedule my on the job training “later”. This was the same manager that I had reached out to multiple times about not getting paid for training so far, he never even mentioned it. The next day was pay day and the third pay period that I hadn’t received a check. I quit same day. I am leaving out sooo many details and stories because this review would literally be a book. It was a wild experience.

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5.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The employees were very friendly and helpful. They often expressed their appreciation for the work I did. I wish I could have worked there longer.

Cons

The actual workload was unpredictable. It was all based on how many packages showed up and when they showed up. Sometimes just as you thought the work was done, more packages would arrive. It couldn't be helped.

4.0
Jun 16, 2014
Recommend
CEO approval
Business Outlook

Pros

First: In this economy? The pay. New carriers start out at $15,30/hr and (even though your orientation leader may so you're not guaranteed 40 hrs/week) you will get a monstrous amount of overtime. Once you're past your first couple of months and you understand how to carry mail properly you will often work from 8a-6p nearly every day. Also with a few cities, like mine, you will work on Sundays for Amazon. This usually adds an additional 5 hours to the paycheck. Myself and other CCA's in the station work between 51-64 hours a week. Secondly: You are your own boss for the most part. You will spend 1-2 hours a day in the office between receiving and casing your magazines and any left over letters that the machine didn't sort out. Once you've been in past the 90 day probationary period you are eligible to "hold down" an open route. If you are lucky enough to get a good long term hold (the regular is gone for injury or some other reason) you will learn how to case routes very quickly. Third: Fitness. There's a lot of people who want to lose weight out there. I weighed 235 lbs when I first started working for the post office and now I weight 180. I lost 50 lbs in the first 3 months alone. It's all exercise though. You can diet if you want, but remember you'll need energy to walk those long routes. Fourth: Coworkers. Yea, there are turds in every environment, but most of the career employees there are really pulling for you to succeed. Most carriers in my station are former military and a lot of them have been friends for decades. Being a CCA myself, I was worried about how well I'd fit in with some of the grizzled older carriers but they accepted me right away.

Cons

So where to begin. Well remember when I talked about working all that overtime in the Pros section? It's not optional. You will be expected to be at work every day of the week, including Sundays, unless you have a decent management staff. During the Christmas season I once worked for 53 days straight without an off day. We had new CCA's get hired and quit within weeks. Have a family? Tough luck. You will get to see them from 6:30pm till they go to sleep. Sundays you will likely get off work around 1-2pm. Management is mostly compromised of people who are former carriers or clerks, which is nice because they promote from withing, but the devastating caveat to this is that most of them are uneducated persons. A fair amount of carriers start when they're in their late teens and early twenties and come from jobs that were minimum wage or did not require them to have any kind of leadership training. The managers don't care about the welfare of the employees mental status until it's too late, and most of them tend to act like they were never carriers at all by expecting completely ridiculous things from the CCA's and some career carriers. It's not unusual for a carrier to be given a 2 hr "assist" in addition to whatever their main route is. While most carriers can get this done without much issue, for a new carrier or even an experience carrier on a bad weather day, it can become very stressful mentally. The threat of being fired is incredibly annoying as a CCA. If you call off sick, if you need to have a personal day, if you even need to pick your kids up from school because your wife got stuck late at the office, a manager will pull you aside and remind you of how expendable you are. The Paid Time Off (PTO) you accrue will come very quickly, and you'll soon realize you have 40 hours and would like a nice little vacation.. too bad you can't take it. As a CCA you're expected to work 360 days a year and then you get 5 days off as a reward and a massive paycheck AFTER your 5 days off. Now you can use that fat cash to...uhhh.. buy something I guess? Certainly would have been more useful if I got it before the 5 day period to use on my vacation. While the career carriers are really great to deal with usually, the fellow CCA's can become very competitive. Often times if you're given an assist and it's better than another CCA's assist who has "seniority" over you they will complain to other carriers and management that they should have gotten the "good" assist. This is one of the fatal flaws that new people with struggle with. No matter how much faster you are, no matter how much more accurate you are, no matter what, everyone gets promoted by time with the post office. This leads to a lot of carriers just doing the bare minimum and putting the excess on other CCA's or carriers. The final con (that I'll write about) is that the weather sucks. I know carriers who have been delivering mail for 20+ years and they still can't deal with the rain, the snow, or the heat. The heat is the biggest killer for carriers by far though. If you're in an area that suffers from hot, muggy summers, get ready to consume gallons of water every day, and sweat that out (often onto your customers mail). The worst is when it rains on a hot summer day and then evaporates right off your clothing. Makes you feel like a walking sauna.

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