No Job Is Safe - Account Executive USA TODAY Co. Employee Review

1.0
Aug 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Honestly....I can't think of any after 3 years. I made a couple of friends along the way, and I built great advertiser relationships that I will truly miss.

Cons

Everything. They will lay you off without notice, regardless of how many changes you have withstood and been loyal for, despite achieving your goals, and without ceremony. Last manager didn't even bother a phone call on several employees last day of work to say goodbye or thank you - let alone follow through with the recommendation letter that was offered. HR has been a nightmare to work with since final day, not returning phone calls or emails with questions. Regarding time while still at the company - there are too few people in critical account roles for sales executives to be fully supported. Support roles have too large of a case load and many are unhappy with their roles also. Digital products are NOT any better than competitors. Leadership will convince you of that, only to arm you for "battle"for you to find out that you look ridiculous claiming that Gannett has the best of the best products. Digital products may be just as good as other vendors, however when they're offered by a company that is so unstable and treats employees so badly... it becomes a narrative that is hard to overcome. Accounting is another disaster, advertisers consistently receiving incorrect invoices month after month, corrections can't be made because the system isn't set up to properly route approvals, orders being double entered by order entry, or missed entirely. Consistently apologizing to advertisers for missing ads, incorrect creative/art work, bad reporting, incorrect invoices. It's a disaster. The organization as a whole is unstable - leadership is always rolling over - it has become clear that anyone in leadership who speaks out against bad decisions being made or has a difference of opinion will eventually be pushed out. Do not be fooled by the reviews left by HR saying that this is a great company if you can "adapt to changes quickly" - ask yourself....1. How do leadership changes, consistent lay offs, role changes, and demotions affect HR roles? They DON'T other than additional paperwork...anyone in an HR role would be the wrong person to suggest that they love working for a company due to exciting changes. and 2. Why are there corporate HR employees leaving vague reviews for their company? Because so few other active employees are and positive reviews are desperately needed. Also, do not be fooled into thinking that anyone in leadership at this organization cares for its employees. Those leaders were let go a long time ago. The only thing you are is a number, and even when you are producing and exceeding your goals...you are not safe from changes that do not affect your role. I was more than loyal to this organization despite better suggestions to jump ship when they first began knocking around my role...and in the end I was told "it's just a reallocation of headcount". As if that should make it all okay. Thank you Gannett for laying me off. Thus far it has been the best thing that's happened to me and I am heading towards a role in my dream job after taking 1-2 months off work, I have paid off my car with the separation package I received, but most importantly I am not spending my days wrecked with anxiety about client issues, embarrassing news stories, or constantly asking for help that isn't received. Any current employee should only hope for the same outcome and opportunity to move on.

Explore other reviews about USA TODAY Co.

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Career growth through working with a team that is about success - clients and your own!

Cons

No water-cooler chats because of being remote, but this isn't really a con.

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

A company that I believe genuinely cares about its employees as much as their clients. Great work/life balance, decent pay, great culture, welcoming and supportive atmosphere.

Cons

Trying to "fix" too many things at one time can lead to inconsistency and feelings of being overwhelmed at all levels. There is a lot of great intent and plans to continue to grow the company and make things better overall, however, sometimes it felt a lot like "pulling at straws" approach where upper leadership would try something impulsively, and not stick to it long enough to see if it could truly make an impact, and many times certain approaches contradicted a previous one for a different area of opportunity. However, it's important to note, that through many moving parts, there was always support offered, and a "safe space" to provide feedback at even entry level roles.

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