Don't Work Here - Quality Assurance Coordinator USA TODAY Co. Employee Review

1.0
Sep 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Working remotely and the benefits

Cons

Just about everything else. We're overworked and underpaid. There's literally no such thing as pay raises even though Gannett is almost a multi billion dollar company. Management is so incompetent that they constantly create unnecessary work for everyone cause they have absolutely no idea what's going on; it's so chaotic that they've been making the graphic designers and Quality Coordinators do mandatory OT every day for over a YEAR, including occasional mandatory weekend OT. And we all get paid under ~20 bucks an hour. They laid off 3 entire offices worth of people, some who have worked there for over 8+ years (100% unrelated to Covid) and gave the jobs to a cheap vendor in India where no one can speak English (and are genuinely stupid), thus nothing ever gets done. The graphic designers recently have started to essentially protest. We get constant emails from customers either asking why their ads look terrible or why they never received them because the workload is ungodly. We never get anything done on time because there's too much to do

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5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Career growth through working with a team that is about success - clients and your own!

Cons

No water-cooler chats because of being remote, but this isn't really a con.

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

A company that I believe genuinely cares about its employees as much as their clients. Great work/life balance, decent pay, great culture, welcoming and supportive atmosphere.

Cons

Trying to "fix" too many things at one time can lead to inconsistency and feelings of being overwhelmed at all levels. There is a lot of great intent and plans to continue to grow the company and make things better overall, however, sometimes it felt a lot like "pulling at straws" approach where upper leadership would try something impulsively, and not stick to it long enough to see if it could truly make an impact, and many times certain approaches contradicted a previous one for a different area of opportunity. However, it's important to note, that through many moving parts, there was always support offered, and a "safe space" to provide feedback at even entry level roles.

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