Another horrible media company - Digital Editor USA TODAY Co. Employee Review

2.0
May 4, 2015
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented journalists working for Gannett who still believe in news. Since Gannett is a giant company, you may have access to better resources than family-owned outlets in similar markets would. It's somewhat common for middle managers to move around between Gannett markets, so if you can't advance at your current location you may be able to move up somewhere else.

Cons

There's a huge disconnect between the high-level ideals upper management espouses and the way middle management actually operates. Everything is very political. Hourly employees can expect to work unpaid overtime trying to handle the absurd workload. Exempt employees can count on working constantly. The company isn't very good at cross training, so it's difficult to find people to cover for you if you have any kind of slightly specialized skill. A colleague of mine once had to work remotely from a hospital waiting room while his mother had surgery for some kind of cancer. Gannett's customer service is so bad that employees in just about any role will have to deal with it from time to time. Lots of angry calls/emails and no way to know if you've actually fixed a customer's problem. Pay is low, though consistent with industry norms. Health insurance is kind of pricy and not a good deal for anyone who actually uses insurance (the $1500 deductible also applies to prescriptions and normal office visits, wtf).

Explore other reviews about USA TODAY Co.

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Career growth through working with a team that is about success - clients and your own!

Cons

No water-cooler chats because of being remote, but this isn't really a con.

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

A company that I believe genuinely cares about its employees as much as their clients. Great work/life balance, decent pay, great culture, welcoming and supportive atmosphere.

Cons

Trying to "fix" too many things at one time can lead to inconsistency and feelings of being overwhelmed at all levels. There is a lot of great intent and plans to continue to grow the company and make things better overall, however, sometimes it felt a lot like "pulling at straws" approach where upper leadership would try something impulsively, and not stick to it long enough to see if it could truly make an impact, and many times certain approaches contradicted a previous one for a different area of opportunity. However, it's important to note, that through many moving parts, there was always support offered, and a "safe space" to provide feedback at even entry level roles.

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