Smoke and Mirrors - Anonymous employee USAA Employee Review

2.0
Mar 25, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, decent salary for non-college graduate, free fitness facilities, initial good impressions are made and genuine concern for your thoughts and feelings, and many healthy options for lunch.

Cons

Detached, alienating, overly conservative, herd mentality, fake, and arrogant work environment. You feel like you're walking among drones. Everything is great there until it's not. You'll understand if you work here.

Explore other reviews about USAA

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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