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      USAA

      Engaged Employer

      USAA reviews

      Going downhill for a while now - UX Designer USAA Employee Review

      4.0
      Oct 31, 2025
      Ux designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Started off with a good centralized design org and there design system and org is pretty mature. Fostered a supportive and helpful designer community.

      Cons

      Started dismantling the central design org last couple years by not replacing head of design role, decentralizing design org, laying off a lot of various level designers, and may remove all design in-house by next year.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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