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      USAA

      Engaged Employer

      USAA reviews

      Love it - Insurance Professional USAA Employee Review

      5.0
      Jan 22, 2026
      Insurance professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love working at USAA for the flexibility

      Cons

      Coaching and telling you what you did wrong on calls that you did not make a sale on

      Explore other reviews about USAA

      5.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits Nice PTO Work life balance

      Cons

      Nothing to complain, great company to work for

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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