3.0
Apr 15, 2016
Anonymous employee
Former employee, more than 8 years
Recommend
CEO approval
Business Outlook
Pros
Having worked at USAA opened doors for me with other companies. Bonuses were excellent.
Cons
After 10 years with the company I still didn't have enough seniority to get time off to be with my family at Christmas. Absolutely bungled my maternity leave. Was forced to solicit more lines of business from people who couldn't even pay their bills in the first place. Managers only care about you keeping on your schedule - god forbid you get stuck on a call past your allocated break time because you'll get questioned about it - but even worse if you don't solicit a product and you're going to get to your break on time. There's no pleasing them.