2.0
Apr 18, 2016
Current employee, more than 3 years
Colorado Springs, CO
Recommend
CEO approval
Business Outlook
Pros
Benefits, pay, not physically hard. You are gold if you are prior military, if you're not better be ready to network, aka, suck up more than you every imagined.
Cons
On the phone every day and you are monitored every minute of every day. You get yelled at at minimum once a day by members. You're expected to make transfers and close policies. You become too afraid to leave because of the benefits you lose that you end up being mentally drained as so many have been. The doctor I was recommended to internally says that USAA is meant to confine it's employees in the building which is why we have so many amenities. They want to keep a tight leash on us.