Its ok - Auto Claim Representative USAA Employee Review

4.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good hours good pay good training

Cons

Barely any work/life balance they want you to put them first

Explore other reviews about USAA

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

High quality employer, great mission and customer base

Cons

Very few remote positions available

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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