Not for everyone... - Claims USAA Employee Review

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Co-workers PTO Starbucks Cafeteria

Cons

The metrics are a over-the-top. Everything you do is tracked. Watch out for Aux 5 usage, anything beyond 7 minutes in one day will require you to take PTO. Guidelines change way too much and it became quite confusing.

Explore other reviews about USAA

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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