Generous benefits shrinking under uninformed management - Senior Data Scientist USAA Employee Review

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits have been generous.

Cons

The benefits are being taken away more and more. No more educational benefits for real schools and traditional programs. Management is technically illiterate and hires and promotes people who have little technical acumen in the tech domain. Higher-ups shake things up to look like they know what they are doing, end up buying bad services from other companies because they don't know how to get things done themselves. Middle-management is frightened and constantly looking over their shoulder and fighting each other / stretches their teams thin to look good to the new management.

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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