Banking and Insurance Solutions Specialist - BIS Specialist USAA Employee Review

Call center... Micromanagement... Strictly on the phone ALL day except for two 20 minute breaks and a 35 min lunch break which you must adhere to the time perfectly otherwise you'll hear from you manager who basically doesn't do anything all day.. just micromanages you... plus you'll dread coaching which is once a week where you listen to a call and your manager just talks to you and makes up stuff for 30 minutes.. waste of time. No room for growth. The calls... the calls are back to back... and you deal with rude members 70% of the time (and some rude coworkers who will transfer calls to you).