Auto Insurance agent - Insurance Agent USAA Employee Review

4.0
Sep 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits like 8% matching on 401k, full onsite gym with showers and lockers, alot of things to do recreation wise, quiet rooms and energy rooms with games.

Cons

Back to back non-stop incoming calls, tedious billing calls makes you feel like a glorified customer service rep instead of actually feeling like an Insurance agent. Micromanagement, constant pushing to sell sell sell even though you don't make commission but you'll get a bonus check at the end of the year that's a small percentage of performance. Low pay compared to other companies for the same type of work. Most of the good positions are almost always avail in San antonio Texas....

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5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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