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      USAA

      Engaged Employer

      USAA reviews

      Great Company and Great Benefits - Investment Representative USAA Employee Review

      4.0
      Jul 10, 2012
      Investment representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      USAA offers many benefits for their employees including a great 401k plan, vacation, health benefits, and great products. Very supportive of the military community.

      Cons

      Based on the area you work in, you may feel micro-managed as it is a call center. It can sometimes be very difficult to transition to other areas. You are expected to cross-sell products.

      Explore other reviews about USAA

      5.0
      Jun 26, 2026
      Manager, contact center
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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