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      USAA

      Engaged Employer

      USAA reviews

      Great Company Atrocious Human Resources - Anonymous employee USAA Employee Review

      5.0
      Dec 29, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is good, bonuses every year, retirement is best in class, great employee engagement, good technology, novel and inexpensive medical benefits, great management interaction system, excellent executive management team

      Cons

      HORRIBLE Human Resources system!!! If you are out sick on Friday and cant submit your hours, you don't get paid for the week!!!! Workday-Onesource - worst decision ever.

      Explore other reviews about USAA

      5.0
      Apr 7, 2026
      Licensed insurance producer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Insurance and Underwriting Training, great work environment, Decent starting pay.

      Cons

      Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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