You can find better, I did! - Financial Solutions Advisor USAA Employee Review

1.0
Sep 27, 2012
Recommend
CEO approval
Business Outlook

Pros

They pay decent because your stress level at this company will elevate drastically. If you are good at managing stress, then the pay and bene's are great.

Cons

Management treats you like a child by constantly looking over your shoulder and instilling fear in their employees. They have the military mentality. Managers are like officers and the employees are like the enlisted. If you don't like this format, do not work there. They will work you to the bone. I knew several people that always worked through their breaks and lunches just to stay on top of the sheer overload of work. To management, it all about numbers and crunching them. The training is subpar as well. They push you through a quick overview, and expect you to be a top performer on day one after training. The management expects you kiss up to get a promotion, and you will get one even if you’re not qualified. Most managers do not know how to manage. Hard work goes unnoticed. You need to have your own agenda for working at this place. The company does not have competitive products anymore for their "Members." If you buy from them, you should shop around. I have found that car insurance is better at Gieco, homeowners at Farmers, banking and investing at Charles Schwab (free atm use all the time, world wide). Service at those firms is great too.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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