Member Specialist - Member Service Specialist USAA Employee Review

Stressed out daily. The company states they focus on members but at the end of the day it comes down to your sales numbers. I personally had one of the highest numbers on my team but i was stressed out to the max, as well as anxiety ridden daily. It doesn't matter how great you focus on customer service, if your sales numbers aren't the highest then you will be overlooked for positions as well as have to deal with micro managing from stressed out unprofessional managers who gossip within one another and at times can be very unprofessional and lack team support.