Pros
The only pros I can think of is the benefits, generous PTO, schedule flexibility(when it’s available) schedule change bidding.
Cons
Back to back calls, it will exhaust you. Management has a lot of number you need to hit. It’s all about numbers and not servicing the membership. This company has lost touch with what it wa based on. Beware of this company it seems like it’s great until they get youbjb there and feed the koolaid. It’s true what the other reviewers are saying. And anyone that rates it good is not on the phone with annoying members that think you owe them something because we are for the military. All of these people are brainwashed seriously. Pay is below the industry average and a bonus that is getting lower each year. No opportunity for advancement and of there is be prepared to work the worst schedule available.