This company does not care about you or the members - Claims Adjuster USAA Employee Review

2.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Coworkers are wonderful, helpful, positive, supportive, middle management is as supportive as they are allowed to be

Cons

Micromanagement, horrendous workload, 0 opportunity, low pay for what is expected of you, just try using any of the supposed benefits, company only focused on expansion with no concerns about the consequences of rapid growth, no support, middle management given very little opportunity to develop or support their team, talk talk talk about work/life balance but just try getting a day off

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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