Missing Joe Robles but still a great company in most areas - Mortgage Underwriter USAA Employee Review

Totally depends on your area to how managers/schedules impact work-life balance. Due to lots of tenured employees, promotions are hard to come by and sadly there is still an obvious glass ceiling for women. Diversity almost to a point that it negates itself by too much political correctness and over-compensating public relations within the company. Lots of leadership being brought in from competitors who just don't fit the USAA culture that was working before.