Manager - Anonymous employee USAA Employee Review

1.0
Dec 15, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They do pay well and you get lots of vacation

Cons

If you don’t follow their rules, you won’t last long. Everything about Usaa is ancient. It is a male dominated company that puts a few minorities in positions of “power” only to hide the reality of what is really going on. When I began to challenge the way things were done, practices that were incorrect, I was told that I was in no place of authority or education to do so, even though I was hired to do so. (2 masters from Boston college) I advise you to walk the halls and consider how important environment is to you. You are trapped in a compound that takes at least 15 min to exit, so stepping out for a quick drs appt won’t happen easily. Unless you bring lunch you are hurdled into 4 cafeterias, with food that is less than healthy. I was in a management position and was asked to observe and report anyone not glued to their monitors. If you were found to be taking a moment to go for a walk or take a call you were spoken to. It’s just unhealthy. I left as soon as I could.

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Jun 8, 2026
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Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
May 8, 2015
Recommend
CEO approval
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Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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