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      USAA

      Engaged Employer

      USAA reviews

      Steady decline in the company's core value - Specialized Investment Representative USAA Employee Review

      2.0
      Dec 29, 2018
      Specialized investment representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      8% 401k match, 12 weeks paternal leave, and education benefits.

      Cons

      Outsourcing to third-party contractors who provide sub-par customer service, career progression depends on who you know, and lack of leadership in some regional offices.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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