Auto Appraiser - Auto Damage Appraiser USAA Employee Review

1.0
Dec 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay wasn't bad, that's about it.

Cons

My assigned territory was challenging enough but 2 months into the position they doubled my territory. Said it was temporary and they were looking for another appraiser but they never intended to. They also did this to several other appraisers in other states. Was working 90+ hours a week w/o overtime. Was also left as the only appraiser in the entire state for a week at a time and they would not bring in anyone to help out. This company provided the worst customer service I have ever seen. I was ashamed to work for USAA because of the poor service provided to our veterans.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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