2 stars - Insurance Agent USAA Employee Review

Understaffed, overworked, they dangle the annual bonus over your head constantly throughout the year. It's a typical call center environment. The only thing that matters is the bottom dollar and how man referrals you make. Your actual work performance has little to do with your job title. It's all about how much you sell. After 10 years I was given a promotion, my compensation was an additional .40 an hour. It's next to impossible to "grow" or move up within this company unless you have a degree.