I was actually a contractor - Fraud Prevention and Detection Analyst USAA Employee Review

4.0
Jan 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay was AWESOME as a contractor (18 - 34 an hour depending on the agency you sign on with - I earned $29/hr), if hired full time, you would take a 10 - 15 dollar an hour pay cut, but their benefits make up for it.

Cons

Contractors are limited to two years. VERY competitive if trying to get hired on full time. I applied 5 times while I was a contractor and I had the highest performance ranking in the dept....STILL couldn't get hired. It's all about WHO you know! Hard to advance without a degree. Was just laid off in May, have spent the last 7 months trying to figure out how to survive on "realistic" salary ranges!!

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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