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      USAA

      Engaged Employer

      USAA reviews

      Not up to standard - Insurance Service Representative USAA Employee Review

      2.0
      May 14, 2019
      Insurance service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits, most management was great, hours not too bad, members were the best to work with

      Cons

      Upper management rarely communicated important info on time; Their Motto is a JOKE, most will follow through but others just don’t care unless it can help them Not You Nor The Member

      Explore other reviews about USAA

      5.0
      Jun 8, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% off for lunch flexible working hour

      Cons

      too many office politics layoff

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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