USAA is a great company to work for with a noble mission but the job is unrewarding and tiresome. - Wealth Advisor USAA Employee Review

2.0
Aug 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits - 8% + match on 401k contributions, good medical coverage, on site services, they paid for me to obtain my CFP® and a number of other designations, licenses and sales training.

Cons

Management is not open to candid feedback from employees. The pay is low even with the annual performance bonus. Coaching sessions with managers are discouraging, Peer rankings and performance tracking are not transparent. Schedules are bid annually and even tenured employees can get stuck with Saturday or late night shifts. There are more chiefs than Indians.

Explore other reviews about USAA

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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