Great company to work for but... - Insurance Sales Agent USAA Employee Review

3.0
Sep 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits from day 1 Great work schedule flexibility PTO hours generated every pay period Education assistance is great so use it to pursue your career of choice. Military culture

Cons

It is a call center and you are expected to sell insurance on almost every call. Work life balance is not that great, unpaid lunches, bonus is determined by overall business results. Florida campus is expected to outperform other campuses but you will get paid the same. Sales practices are inconsistent sometimes as well as instructions given. Managers tend to focus on what you did wrong no matter what. Even if the call was perfect they are trained to find something you could do better. No the highest paying insurance company

Explore other reviews about USAA

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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