4.0
Aug 19, 2013
Current employee, more than 10 years
San Antonio, TX
Recommend
CEO approval
Business Outlook
Pros
The mission statement is more than just lip service. Plenty of advancement opportunities if you are good at reading the culture and can build relationships (the more the better). Surprisingly innovative in some specific areas focused on member-contact and analytics.
Cons
Senior managers don't want to rock the boat - jealous of the goodwill they've earned and don't want to spend it - success is all about relationships. People who are good at getting things done aren't always embraced. There is an insularity about the place...tremendous opportunities to save money and focus the business are not explored because we just know we're the best.