3.0
Sep 13, 2013
Former employee
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
USAA is a very strong company with strong ties with the military. USAA has exceptional benefits and co-workers. There is a lot of opportunity to learn on the job. For example there is a fabulous mentoring program. There are also committees that you can participate on to expand your knowledge. USAA pays for your education. Management really wants to hear your ideas and many of the changes that happen come from the ground up. There are several different programs for getting your ideas to management.
Cons
Difficult to promote and I don't like the call center environment for claims adjusting. I think there could be improvement on the process of adjusting claims.