Adjuster - Anonymous employee USAA Employee Review

2.0
Nov 25, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, time off, 401k, financial advising

Cons

Horrible environment for auto claims, expectations are extremely difficult to meet. Adjusters expected to be experts in too many areas/states/topics. Bonus held over your head if you don’t meet metrics. Sad environment and management does not seem to care. Employee experience is not important anymore.

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Pros

Good benefits Good culture in teams

Cons

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5.0
May 8, 2015
Recommend
CEO approval
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Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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