Started of great, but ended terribly - Auto Claims Adjuster II USAA Employee Review

1.0
Dec 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits (if you can afford to use them) such as 401k Match and Maternity/Paternity Leave

Cons

Everything else. They will work you until you break and then work you some more. People are leaving in droves due to company policies/practices and out of touch Executive Leadership.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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