3.0
Jan 30, 2014
Current employee, more than 10 years
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Sincere mission statement, focused on customer satisfaction. Great benefit package, health care is awesome, annual bonuses, company matched 401k, onsite amenities: gym, cafeteria, health center, onsite daycare, etc. Financial future is very promising for the company. Overall great company.
Cons
Though a great company, the job is very stressful, the goals change every year. There isvfavortism. Schedule is flexible based on business need only, very busy phone volumn, high turnover, PTO accruel is average but you may not get to use. High stress and very salesy, not properly staffed. This is a calll center, too busy to give the great sevice that customers deserve. Work is repetitive and evluations are subjective.