The best benefits and the best customers in the world - Insurance Agent USAA Employee Review

5.0
Feb 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Education reimbursement, excellent health benefits, 8% 401k match, Starbucks and a gym in the building, annual bonus at holidays and for overall company performance.

Cons

Too few opportunities for advancement regardless of prior experience, education or performance, culture of every man for themselves, sales culture is not for everyone, employees are not empowered, little flexibility for time off and management is not accessible, promotions lead to a loss of seniority in the new position which affects shift bidding and time-off bidding

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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