Extremely demanding & regimented! - Financial Foundations Specialist USAA Employee Review

4.0
Feb 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Highly motivated and exceptional coworkers.

Cons

Customers/members unhappy with Florida insurance rates take out their frustration with phone reps on a nonstop daily basis. This is very draining and demoralizing.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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