Good benefits..stressful at times unless you like sales - Anonymous employee USAA Employee Review

4.0
Feb 19, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits are provided

Cons

Became too sales oriented. Had to ask probing questions to find out life events for referrals, which would sometimes frustrate customers because they would be asked same questions like..what made you decide to buy a car?

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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