1.0
Oct 20, 2020
Former employee
Tampa, FL
Recommend
CEO approval
Business Outlook
Pros
The only good thing about working for USAA are the benefits.
Cons
Extremely micro managed. Back to back calls. Literally as soon as you hang up a call, another one comes through, and you’re expect to offer products on every call, which is not possible unless you’re just offering for the sake of numbers. All year round, every single day. If you get off the phone for more than 7 mins, you and your character are questioned, and you have to use PTO.