From Zero to burnout in 60 seconds - Financial Foundations Specialist USAA Employee Review

2.0
Mar 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent wages; professional, yet relaxed environment. On-site cafés and shop. Covered parking. Gym. Flexible working hours once you have put in time.

Cons

Company has bitten off more than they can chew. They have taken on a larger segment of the marketplace thru increased advertising and are now extremely understaffed to handle all the continuous, back-to-back calls. They say they are going to continue hiring, but with high turnover from burnt out employees, they will just keep spinning their wheels.

Explore other reviews about USAA

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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