Very disillusioned after 8 years of loyal service and exemplary performance reviews. - Director USAA Employee Review

3.0
Apr 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits and retirement package, onsite fitness centers, food services, pharmacy, etc., career options and opportunities, and community involvement.

Cons

Micro managers - CYA mentality. It's very difficult to get out from under the control of a micro manager.

Explore other reviews about USAA

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Love working here with USAA. They strive for independent growth within the company.

Cons

No cons as they listen to us

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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