Mentally draining - Insurance Agent USAA Employee Review

3.0
Apr 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Stable, good people, big name to put on resume

Cons

Draining work. They give you a good amount of time off but it's IMPOSSIBLE to take any time off, unless you want to call in sick. Metrics so they constantly look over your shoulder. Never any time to breathe. ALWAYS busy. Pay isn't great. One of the worst turn-over rates I've experienced. Management needs work. Will constantly talk about how it's for the member's benefit, but it's really just to sell more products. Look after the member but not for their employees. Pay is not good for what you put up with.

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5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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