Good for the short term - Insurance Agent USAA Employee Review

3.0
Apr 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, a integrity-based company, stable

Cons

Good luck ever getting off the phones. I've gotten my degree, done special projects, won awards, etc. The only thing I can get an interview for is more phones. This company is very perfectionistic. The communication is poor. Every year they change goals, and I don't know my new target until 1st quarter is over, or almost over. Technical and compliance are ridiculously picky, and you have to chase your manager down to find out what you missed, not to mention they are constantly changing.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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