A great company! But not for everyone. - Financial Foundations Specialist USAA Employee Review

3.0
Aug 22, 2014
Recommend
CEO approval
Business Outlook

Pros

The company has a powerful mission. The members are incredible to talk to. As long as you work hard and show initiative, you will succeed. Impeccable training and many opportunities for advancement. Understanding of work-life balance.

Cons

Very political and micro-managed. This was my first call center job and it was just not a good fit for my personality.

Explore other reviews about USAA

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, sense of purpose, mission, organization

Cons

Honestly, none that I can think of

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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