Worst place I ever worked in my career - Director USAA Employee Review

1.0
Aug 28, 2014
Recommend
CEO approval
Business Outlook

Pros

They pay great bonuses, but they are across the board so it does not drive people to excel as they know that they will participate unless they do not get a "Meets Expectations"

Cons

If you are a woman and not former military, you will hit a glass ceiling faster than with other companies.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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