Benefits great, management not so great - Insurance Agent USAA Employee Review

3.0
Jul 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits were great, such as PTO, medical, and starting pay. My co-workers were amazing! We all helped each other.

Cons

Management. They do not care for their employees. They praise you for your hard work and then tell the Director something else. You’re never doing enough. The company also scored us lower for our “performance” last year when we actually did better than expected being that we had to deal with the pandemic. There is also little opportunity for growth in the insurance department.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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