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      USAA

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      USAA reviews

      Beware HR Is A Crutch To The Organization - Senior IT Manager USAA Employee Review

      1.0
      Aug 2, 2021
      Senior it manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      great brand name and people, big company perks, 401k, in good years great bonus structure

      Cons

      HR does not do leveling correctly and you could end up as a senior manager getting paid less than your reports. HR is slow to fill roles, outdated compensation metrics, challenging to fill roles which lead to more turnover. This cycle will never end at a big company unless they fix these compensation packages for individuals. Can't compete with other companies in compensation and challenging to attract/retain great talent to San Antonio.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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