Ok place - Claims Adjuster USAA Employee Review

5.0
Aug 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, nice people, awesome medical, I personally like open communication with management and I feel they do listen with the exception of upper management but that’s at any company

Cons

Changes that make no sense, have to work overtime to get things done. They don’t say you need to work the over time but you get in trouble if you don’t meet metrics and the only way to keep on top of your workload is to work the overtime

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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