Stable Financial institution tripping over its own red tape - Software Engineer II USAA Employee Review

3.0
Aug 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Very stable company, most people are an absolute pleasure to work with. Everything is over-the-table. No sketchy on-the-side stuff that I've seen. Corporate culture is very accepting and open. Good work-life balance. Good benefits. 8% 401k matching (insane!)

Cons

Their pay struggles to be competitive, and they try to pad their numbers with benefits costs when comparing to others. Their skills evaluations currently will only put you on a performance improvement plan if you're under-performing. However, if you're performing at a higher level, they use BS excuses and "HR rules" to avoid promoting you. Executives feign listening to employees problems and then give non-answers when asked difficult, concrete questions.

Explore other reviews about USAA

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, sense of purpose, mission, organization

Cons

Honestly, none that I can think of

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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