Great company overall. Not right for everyone though. - Insurance Agent USAA Employee Review

5.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay, development, pto, working with vets, bonus

Cons

Calls...not all are bad and the customers are better than most companies but the angry ones will make you want to leave for the day.

Explore other reviews about USAA

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, sense of purpose, mission, organization

Cons

Honestly, none that I can think of

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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