Managers Are Condescending - Us v. Them Mentality - Property Claims Representative USAA Employee Review

Whenever your permanent manager takes PTO, you are forced to deal with condescending, catty, I'm special you're not types. The claims department has a terrible turnover problem and after having been here a while now, you can understand why, They stick you in an open phones environment for the majority of your day similar to a foriegn call center. They needle you about it constantly. You have to deal with a multitude of complaining whiners that you had nothing to with before their call. They attempt to pit employees against each other by creating bogus contests to force you to spin on a faster hamster wheel. None of the workers could really care less about these fake competitions. Their only real concern is a steady paycheck. Were it not for my current manager, I would have left this place long ago. If you're thinking of working here, keep looking.